FAQ

Order

How much time will it take to deliver my order?

Usually it takes 3-5 working days to deliver the order in major cities but in some cases it can take upto 10 days depending on your location.

I have paid the amount but my order still shows failed/cancelled.

If your order shows cancelled then please email us at whoozoindia@gmail.com with a screenshot of the payment.

Delivery boy is not delivering the package.

In this case, please mail us at whoozoindia@gmail.com or call us at +91-7827417405

Returns & Refunds

How can I return the product?

You can return the product within 7 days of purchase. You have to send the product back to us with an insured courier partner. Once we receieve the product, we will process the refund amount.

I have received a defective product.

In this case, mail us at whoozoindia@gmail.com or call or whatsapp us on +91-7827417405 with a video of the product not working. We will resolve the issue within 24 hours.